Access a comprehensive PersonalCare benefit program — virtual care, behavioral health, pet telehealth, Rx savings, and more. Plans are presented by FIG Health and powered by Benalign.
Choose the plan that fits your needs and budget. All plans include access to the Benalign app and your Personal Healthcare Hub.
Essential virtual care with Rx savings and exclusive member perks
Expanded Rx coverage for acute & chronic conditions — the most popular choice
Everything in Bundle 2 plus patient advocacy & personal fitness training
The complete package — add a personal fitness coach to everything in Bundle 3
Your benefits are ready and waiting. Here's all you need to do to activate them. Your Organization Code is GRP941 — case sensitive, enter exactly as shown.
Choose the plan that's right for you above and complete your enrollment. It only takes a few minutes to get started.
You'll receive 3 emails from customerservice@careadvoc.com:
① Invoice from Care Advocates — your receipt and payment confirmation
② Care Advocates has invited you to join their portal — view billing & payment history
③ Your subscription to your PersonalCare Bundle was successful — includes Benalign & Petzey app links
Download the Benalign app, sign up with your email on file, and enter Organization Code GRP941 (case sensitive) when prompted.
Access all your services from your Personal Healthcare Hub in the Benalign app — anytime, anywhere.
Your PersonalCare benefits are delivered through industry-leading health technology partners.
Your all-in-one personal care app and healthcare hub. Access virtual care, Rx savings, lab services, pet telehealth, perks, and your benefit marketplace — all in one place.
Licensed physicians providing Virtual Urgent & Primary Care 24/7. VirtiaCare powers your telehealth visits as part of select PersonalCare bundles.*
Once enrolled, watch for 3 emails within 48 hours from customerservice@careadvoc.com: (1) your invoice and autopay confirmation, (2) a portal access invitation from Care Advocates, and (3) your subscription confirmation with app setup instructions including Benalign and Petzey download links. Please check your inbox and spam folder.
Your organization code is provided by the licensed benefits representative or organization that referred you to this program. Please reach out to them directly to obtain your code. You will enter it when signing up in the Benalign app — it is case sensitive, so enter it exactly as provided.
No. This is a PersonalCare benefit program — not health insurance and not intended to replace health insurance. It does not meet ACA minimum creditable coverage requirements. It is a powerful supplemental benefits program that provides access to virtual care, Rx savings, and more.
It means you pay nothing out of pocket for that service at the time of your visit. Virtual care visits, behavioral health consultations, and qualifying prescriptions all have a $0 copay — you simply use the service at no additional charge beyond your monthly plan cost.
Pet telehealth through Petzey is available for dogs and cats, 24/7, at just $10 per call. Your access code will be included in your Benalign welcome email once enrollment is complete. No appointment is necessary!
Bundle 1 includes $0 copay on 200+ most common acute care generic medications. Bundle 2 and above expand this to 2,500+ generic medications covering both acute and chronic conditions — a significant upgrade for members managing ongoing health conditions. Both are available at 65,000+ pharmacies nationwide.
Start with your benefits representative or the organization that referred you — they are your primary point of contact. From there, reach your employer or HR team for organization-specific questions, at support@healthkarmagroup.com, Benalign at customerservice@benalign.com, or VirtiaCare at virtiacare.support@mediorbis.com / (216) 350-2926.
The PersonalCare Benefit Program is currently available in the following states: Alabama, Arizona, Arkansas, California, Colorado, Florida, Georgia, Idaho, Illinois, Indiana, Kansas, Kentucky, Louisiana, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Jersey, New Mexico, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Wisconsin, and Wyoming. Please see www.benalign.com for the most current listing of approved states.
Have questions about plans, pricing, or how to get started? Reach out — we're here to help you find the right fit.
Your first point of contact for plan questions, enrollment assistance, and your organization code.
Reach out to your HR or benefits contact for organization-specific questions.
virtiacare.support@mediorbis.com
(216) 350-2926
We'll get back to you within 2 business days.